Payments Shipping and Refund

Payment Methods:

- Credit Card: You can pay securely with your card through the BBVA Virtual POS, our website links to the Servired system and Latiendadeltarot at no time has access to the card data.

- Bank Transfer: Bank Transfer to:

BBVA Bank Account number: ES6801822170750201614677

Company: ZenSpeed S.L

Concep: your order ID number

-Paypal: If you prefer and you are a PayPal user, choose this method and you will be automatically redirected to the Paypal website where you can make the payment in 3 steps.


Shipping and return policy:
Our shipments are made by registered mail and the shipping time may vary from 3 to 8 business days depending on the location of the customer. Order cancellation: Once the order is placed, do not worry, you can cancel your order or part of it. Please note that you have 14 business days from the moment of purchase. Once the 14 days have passed, it will no longer be possible to carry out the cancellation. You have the right to return purchases made online or through other types of distance sales within 14 days to get the full refund. You can do it for any reason, if only because you thought about it better.An order will be considered delivered when the delivery receipt is signed by the customer. It is in the next 24 hours when the customer must verify the products upon receipt and expose all the objections that may exist. In case of receiving a product damaged by transport it is advisable to contact us within the first 24 hours to be able to claim the incident to Spain post., will be responsible for the shipping costs of both returning the product and resending the new product in the case: That the product sent by was wrong to the product purchased at the time of purchase by the customer. If the product shows manufacturing defects once opened at the same time, the customer must submit their corresponding return. If the product does not meet these specifications, the cost of the product will be refunded. We promise to reimburse the entire cost of defective products. All merchandise must be returned sealed if so received and in its original packaging with all the accessories it contains, in perfect condition and protected, avoiding stickers, seals or adhesive tapes directly on the surface or packaging of the item. Otherwise reserves the right to refuse the return.

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